About Us - Your Trusted Local Plumbing & Heating Experts
Home > About Us
Who We Are
Meet the Team Behind 30+ Years of Excellence in County Galway
For over three decades, Poms Plumbing has been the name Galway families trust when their heating fails on the coldest night or their bathroom needs a complete transformation. Based in the heart of Athenry, we've built our reputation one satisfied customer at a time, serving homes and businesses across every corner of County Galway with the kind of reliable, honest service that seems rare these days.
We specialise in bathroom renovations, new boiler installations and replacements, central heating radiator power flushing, and much more, offering solutions that are tailored, efficient, and built to last. Whether you’re upgrading your home, dealing with an ageing heating system, or simply want expert advice, we’re here to help—with no jargon, no delays, and no fuss.
What makes us different? We show up when we say we will, respect your home, and always go the extra mile to make sure you’re 100% satisfied with the result. Most of our work comes from word of mouth—because once you’ve worked with us, you’ll understand why customers trust Poms Plumbing again and again. We are your local, dependable choice for plumbing done properly.
Residential/Domestic Plumbing
Commercial Plumbing
Our Story
From Humble Beginnings to Galway's Most Trusted Plumbers
Founded by Ian Pomphrett in the early 1990s, Poms Plumbing has grown from a one-man operation into County Galway's most trusted plumbing and heating company, built the old-fashioned way—through hard work, honesty, and showing up when we say we will. Ian began his journey as an apprentice plumber in Galway, learning the trade the hard way - on his knees in muddy trenches, fixing burst pipes in freezing attics, and earning the trust of local families one job at a time.
Those early years taught Ian something invaluable: plumbing isn't just about pipes and fittings - it's about restoring comfort to families' homes and peace of mind to their daily lives. Whether it's a young mother dealing with a broken boiler and crying children in Salthill, or an elderly couple in Tuam facing a bathroom renovation they've saved years for, Ian understood that his work affects real people's lives in meaningful ways.
Over the years, Ian saw how often customers were let down by tradespeople who cut corners or never showed up—and he knew he could do better. With a dedication to quality and genuine care for his customers, Ian established Poms Plumbing to offer a more personal, reliable service for local homeowners across County Galway.
The turning point came in 1998 when Ian completed his first major bathroom renovation for the O'Brien family in Galway City. Mrs. O'Brien had been struggling with mobility issues and needed a bathroom that would allow her to maintain her independence. The project required careful planning, sensitivity, and technical expertise to transform a cramped Victorian bathroom into an accessible, beautiful space. When Ian finished, seeing the tears of joy and relief in her eyes reminded him why he chose this profession.
Word spread through County Galway, as it does in tight-knit communities, and more families began trusting Ian with their most important home projects. From emergency callouts on Christmas morning in Oranmore to complex heating system installations in period properties around Galway City's Latin Quarter, Poms Plumbing has handled every challenge our beautiful county can present.
Today, Poms Plumbing is known across County Galway for trustworthy service, clear communication, and high-quality results that last. From bathroom renovations and boiler replacements to central heating radiator power flushing, Ian brings deep expertise and a no-nonsense attitude to every job. Ian still personally oversees every project, making sure the work lives up to his exacting standards—and your expectations.
This isn't just a plumbing service. It's a business built on pride, trust, and doing right by the people we serve across every corner of County Galway.
Why Families Across County Galway Choose Poms Plumbing
At Poms Plumbing, our reputation is built on reliability, honesty, and quality work—and our customers agree. Homeowners across Galway trust us for everything from full bathroom renovations to boiler installations and power flushing. Clients often praise our prompt communication, tidy workmanship, and the peace of mind that comes from hiring a true professional. Many say we’re the first plumbers to actually show up on time and do exactly what we promised. We’re proud to earn our business through referrals and repeat clients who know we care about getting the job done right—every single time.
Our Deep Knowledge of County Galway Properties
County Galway's diverse housing stock requires specialized knowledge that only comes from decades of local experience. We've worked on everything from medieval stone buildings in Galway City's historic quarters to modern lakeside developments in Moycullen overlooking Lough Corrib.
In coastal areas like Salthill, Kinvara, and Clarinbridge, we understand how salt air affects heating systems and plumbing fixtures. We know which materials last longest near Galway Bay and how to protect your investment from coastal corrosion.
In rural areas like Headford, Mountbellew, and Glenamaddy, we're experts at working with oil heating systems, private wells, and the unique challenges of country properties. We understand the limestone geology that gives us hard water throughout much of the county and know exactly how to address it.
From the Aran Islands ferry port in Rossaveal to the market towns of Gort and Loughrea, we've learned that every area of County Galway has its own character and challenges. This local knowledge allows us to recommend solutions that work specifically for your location and property type.
Our Commitment to Excellence and Continuous Learning
The plumbing and heating industry has transformed dramatically over our 30+ years serving County Galway, and we've embraced every advancement. Our team regularly attends training courses on the latest energy-efficient boiler technologies, modern bathroom design trends, and environmental regulations. We're not just keeping up with change - we're leading it in our community.
We hold all necessary certifications and insurance coverage, but more importantly, we hold ourselves to standards that go beyond what's required. Every job site from Galway City to Portumna is left cleaner than we found it. Every customer from Oranmore to Eyrecourt receives honest advice, even if it means recommending a simple repair instead of an expensive replacement.
Our workshop in Athenry is strategically located to serve all of County Galway efficiently. We maintain relationships with all major suppliers and stock common parts for quick repairs, because when your boiler breaks down on a Sunday evening in Ballinasloe or your bathroom floods in Moycullen, we're not making excuses - we're making solutions.
Our Values: Honesty, Reliability, and Respect
In an industry where trust is everything, we've built our reputation across County Galway on three fundamental principles:
Honesty First: Whether you're in a Galway City apartment or a farmhouse in rural Monivea, we tell you what's wrong, what it will cost, and how long it will take - no surprises, no hidden fees, no overselling. If your boiler can be repaired instead of replaced, we'll tell you. If a simple solution exists, we'll find it.
Reliability Always: When we say we'll be at your Salthill home at 9 AM, we're there at 9 AM. When we promise your Loughrea bathroom will be finished by Friday, it's finished by Friday. When we give you a quote for work in Ballinasloe, that's what you pay - not a penny more.
Respect for Your Home: We treat every property from Galway City to Gort like it's our own. We wear shoe covers, lay down protective sheeting, and clean up thoroughly. We explain what we're doing and why, respect your family's routines, and work around your schedule whenever possible.
Looking Forward: The Next Generation of Service
As we look toward the future, we're excited about the opportunities to serve County Galway even better. We're investing in the latest energy-efficient technologies, expanding our bathroom design capabilities, and training the next generation of skilled craftsmen who share our values and understand the unique needs of Galway homes.
Our goal isn't just to be County Galway's largest plumbing company - it's to remain County Galway's most trusted plumbing company. That means continuing to answer every call from Clifden to Portumna with professionalism, treating every customer like family, and maintaining the standards that have earned us three decades of community trust.
When you choose Poms Plumbing, you're not just hiring a contractor - you're joining a family of satisfied customers across County Galway who know they can depend on us for honest advice, quality work, and reliable service.
What our Clients say about us
Hear It From Our Happy Customers
At Poms Plumbing, our reputation is built on reliability, honesty, and quality work—and our customers agree. Homeowners across Galway trust us for everything from full bathroom renovations to boiler installations and power flushing. Clients often praise our prompt communication, tidy workmanship, and the peace of mind that comes from hiring a true professional. Many say we’re the first plumbers to actually show up on time and do exactly what we promised. We’re proud to earn our business through referrals and repeat clients who know we care about getting the job done right—every single time.
Contact Poms Plumbing
Get in Touch Today
Poms Plumbing specialises in dependable, stress-free plumbing solutions, delivered when you need them most.
From new boiler installations, replacements or repairs, to bathroom renovations and radiator power flushing for your homes central heating, we deliver fast, reliable solutions with quality workmanship you can trust.
Homeowners across Galway and surrounding areas rely on our professional, local service to keep their homes warm, safe, and running smoothly.
OPENING HOURS
CONTACT US
Copyright 2025. Poms Plumbing. All Rights Reserved.